Privacy Policy

Last Updated: December 15, 2023

1. Data Collection

At DASLHSKLNCS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1.1 Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address
  • Account Information: Login credentials, account preferences, and profile information
  • Business Information: Company name, job title, department, and business contact details
  • Payment Information: Credit card details, billing address, and other payment details (processed securely through our payment processors)
  • Communication Data: Emails, chat messages, and other communications you have with us

1.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, and interaction with our content
  • Location Information: General location information based on IP address
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section for more details)

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Business partners, such as resellers or integration partners
  • Social media platforms when you interact with our content or accounts
  • Public databases and information made publicly available by you

2. How We Use Your Data

We use the information we collect for various purposes, including:

2.1 Providing Our Services

  • Delivering the products and services you request
  • Processing transactions and sending transaction notifications
  • Managing your account and providing customer support
  • Personalizing your experience with our services

2.2 Improving Our Services

  • Analyzing usage patterns to enhance user experience
  • Developing new features and functionality
  • Troubleshooting issues and fixing bugs
  • Conducting research and analysis to improve our offerings

2.3 Marketing and Communication

  • Sending promotional communications about new products, features, or offers (with your consent where required)
  • Providing updates about our services
  • Responding to your inquiries and requests
  • Conducting surveys and collecting feedback

2.4 Legal and Security Purposes

  • Protecting our rights, property, and safety, as well as those of our users and the public
  • Detecting and preventing fraud, security breaches, and other potentially illegal activities
  • Complying with legal obligations, resolving disputes, and enforcing our agreements
  • Verifying your identity when required

3. Data Sharing and Disclosure

We may share your information with the following categories of recipients:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and data storage providers
  • Payment processors for handling transactions
  • Customer support tools and services
  • Analytics and marketing services

These service providers are permitted to use your information only for the specific services they provide to us and are required to protect your information.

3.2 Business Partners

We may share information with business partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you. These partners may use your information for their own marketing purposes.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or government request, including:

  • In response to subpoenas, court orders, or legal process
  • To protect our rights, property, or safety
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our terms

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

4.1 Access and Rectification

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You can exercise these rights by contacting us using the information provided in the "Contact Us" section.

4.2 Data Portability

You may have the right to receive a copy of the personal information we hold about you in a structured, machine-readable format and to transmit that information to another controller.

4.3 Objection and Restriction

You may have the right to object to or request restriction of processing of your personal information.

4.4 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

4.5 Opt-out of Marketing

You can opt-out of receiving marketing communications from us by clicking on the "unsubscribe" link in any email we send you, or by contacting us using the information provided in the "Contact Us" section.

4.6 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want your online activity tracked. Due to the lack of a common understanding of how to interpret these signals, our website does not currently respond to browser "Do Not Track" signals.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Employee training on data protection and security practices

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations we are subject to
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to process your personal information, we will either delete or anonymize it or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.

7. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information. These safeguards may include:

  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules for transfers within our company group
  • Other valid transfer mechanisms approved by relevant authorities

By using our services, you acknowledge that your personal information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 Types of Cookies We Use

We use the following types of cookies on our website:

  • Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

9.3 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalized to you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. To learn more about how to manage cookies, please visit the help pages of your browser:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with an updated revision date. If we make material changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

DASLHSKLNCS

Flat 15d Collins Drive
Lake Jodiestad, BT66 7RR
United Kingdom

Email: privacy@daslhsklncs.com

Phone: +44 891 860 6672

We will respond to your request within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.